A female volunteer talking to an elderly lady at a community event.

How we work

We’re here to to find out what matters to you and to help make sure your views shape the support you need.

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What we do

Your health and social care champion

Healthwatch Rutland is your local health and social care champion. From Essendine to Uppingham and everywhere in between, we make sure NHS leaders and other decision makers hear your voice and use your feedback to improve care.

We provide an opportunity for local people to have a powerful voice on the health and social care services they use.

Through our network of committed volunteers, and good relations with existing voluntary and community groups, we work to listen to what local people think about the services they use and then work with providers to change and improve them.

We help people get the best out of their local health and social care services, whether it’s improving them today or helping to shape them for tomorrow.

Share your views

Find out more

We have put together a list of FAQs about Healthwatch Rutland. If you have any other questions, be sure to contact us

FAQs

How we work

We gather first-hand experiences from the people of Rutland and develop them into recommendations for the local health and social care authorities. The information we share helps them make important decisions about your local services. We sit on the local Health and Wellbeing Board, which gives us the power to influence local decision-making about health and social care.

We use the information we gather to identify important local issues and trends and we then carry out our own research into these issues, working closely with existing voluntary and community groups and the authorities. In particular, we want to make sure we represent the voice of the seldom heard, the vulnerable, and those in isolated communities.

And, most importantly, we have statutory powers in law which give us influence. We will feed back what we discover to the authorities, who have a legal responsibility to hear our views and answer any concerns we raise; this means our findings help to shape and improve services. You can be reassured that your views really do count.

Find out more

Read our annual report to find out what we achieved, and the difference that people's views made to services, in 2022-23

Read our annual report

Read our policies

Downloads

What is Healthwatch - Easy Read
Find the information you need - Easy Read
Share your story - Easy Read
2023-2024 Annual Plan

Watch a 1 minute video explaining what we do including British Sign Language interpretation:

Video file

Have your say

Tell us your experience of health and social care services and help make care better.

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Advice and information

Find out about more about how we can help you access the support you need to live well.

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Our Board

Annual meeting tables 2018

Find out more about our Board.

Meet our Board

Our staff

HWR table display "Your Voice Counts"

Meet our staff and volunteers.

Meet the team

Work with us

If you are an organisation looking to work with us on a project, get in touch and tell us more.

Contact us