Our Customer Care Policy
This policy covers Connected Together CIC and all its contracts and managed organisations.
Connected Together CIC (CTCIC) aims to provide services, which are:
• of the right quality
• good value
• effective
• efficiently managed
• capable of adapting to changing needs
• designed to meet the needs of all the people and diverse communities we serve
• customer centred, involving listening to customers, complaints, and comments, in a warm and friendly manner
• in line with statutory requirements
Read the full Policy
Customer Care Policy