Healthwatch Rutland Annual Report 2017-18
Report on the findings, achievements and outcomes of 2017 - 2018, Healthwatch Rutland's fourth year's work since starting in Oakham in April 2014.
Summary
From 2014-18 Healthwatch Rutland Community Interest Company provided this service to Rutland residents. In addition to our two staff, our board of 10 members and 30 volunteers were all from Rutland and its fringes. We knew that you wanted services that meet the specific needs of Rutland and, by listening, we hope we understood what they were.
Key findings
- The company continues to operate for the benefit of Rutland residents under the name “Rutland First” and details can be found at www.rutlandfirst.co.uk
- Led by volunteer Margaret Demaine, we gathered people’s experiences into a major report with 10 major recommendations for improving services. We were then invited to join the CCG Dementia strategy group. The report is now published and is very welcome, as are local developments such as the Admiral Nurse.
- Led by our Young People’s Lead Volunteer, Ann Williams, the young people and our volunteers raised public awareness. Dragons’ Dens, a YouTube film made with professional film makers and much more caught the public imagination and Rutland became known as a national leader, receiving personal praise from the Duchess of Cambridge.