Enter and View report - Tixover House Care Home, November 2017

Summary

In 2016 we commenced a programme of visits to all Care Homes in Rutland, to look at the quality of life of residents. A visit to Tixover House Care Home in November 2017 was a part of this series of visits.

Summary of findings:

• Tixover House is currently undergoing extensive refurbishment work that will create a secure area designed for those with dementia and update the whole home.
• The number of residents has been reduced during the refurbishment period and the manager and staff seemed to have minimized any impact on residents.
• Twenty two of the current twenty three residents have some form of issue relating to lack of mental capacity, mainly dementia.
• The acting manager spoke highly of staff, of their support, and of the training and development facilities provided by the Barchester Group.
• We were told of an activities programme which includes links with another Barchester group home in Ketton.
• Unfortunately, families were not told of our visit. An email, addressed to the manager, who is ill, had not reached the acting manager.