Healthwatch Rutland Annual Report 2016-17

Summary

We know that you want services that work for you, your friends and family. That’s why we want you to share your experiences of using health and care services with us – both good and bad. We use your voice to encourage those who run services to act on what matters to you. We hold regular roadshows, public Board meetings and other events to hear what you have to say. We also carry out projects on specific topics that we know are of concern to local people. This includes ‘Enter and View’ visits of health and social care services used by the people of Rutland. We undertake surveys and questionnaires to gather your views and comments.

Key points

• This year we’ve reached 2170 people on social media, our membership has grown to 351 members and we’ve spoken to 430 people on Sustainability and Transformation Plans
• In January 2017 Healthwatch Rutland undertook a county wide survey to understand people’s experience of Primary Care Services, including GP practices, Urgent Care, Mental Health services, Ambulances, Dentists and Pharmacies.
• The 5 Year Plan for Health & Social Care across Leicester, Leicestershire and Rutland