Has your friend or family member been in hospital over the last couple of months?
How well did you manage to stay connected whilst you were unable to visit the hospital due to Covid-19 restrictions? Do you have suggestions about how contact with your loved ones could be improved as visiting restrictions continue?
The Trust have already put in place a number of measures to support people to stay connected during this difficult time.
- Free Wifi is also available in Leicester’s hospitals enabling the use of chat apps such as iMessage and WhatsApp.
- You can send a message to your loved one via the volunteer-led “e-greetings” service.
- Some wards have now introduced iPads that enable patients to video call a nominated relative with the help of our ward staff.
- You can make a single drop-off of items for loved ones such as toiletries, letters, cards, photographs or clothing for travel home.
Read more detail of how the Trust is helping to connect patients and their friends, relatives and carers on their website
Over to you…
If you would like to share your experience of trying to stay connected with a family member or friend in a Leicester hospital over the last couple of months, or have any suggestions for improvements, please provide a brief response to the following questions;
- How did you keep in touch with your friend/relative/loved one during their hospital stay?
- Did you experience any difficulties connecting with them?
- Given that visiting restrictions are still in pace, do you have any suggestions for how the contact you have might be improved?
Please email your response to: Patientengagement@uhl-tr.nhs.uk
