Concerns remain very high over the extremely poor response times in Rutland. Our EMAS listening event in July 2016 gave the opportunity to EMAS to describe current actions being taken to address issues in Rutland.
We wanted to hear users' and carers' experiences but this report also draws on the valuable insight of about 300 carers, professionals, voluntary organisations and planners.
Part of the local Healthwatch programme is to carry out Enter and View visits. Local Healthwatch representatives carry out these visits to health and social care services to find out how they are being run and make recommendations.
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.
Part of our local Healthwatch programme is to carry out Enter and View visits. Healthwatch Rutland authorised representatives carry out these visits to health and social care services to find out how they are being run and make recommendations.