Of great concern to Healthwatch Rutland and patients using Leicestershire Partnership Trust’s (LPT) services, the Care Quality Commission (CQC) has given an overall rating of “Requires Improvement” in its inspection report published in February 2019. The report describes the CQC’s judgement of the quality of care provided by LPT across five core services:
• Acute wards for adults of working age and psychiatric intensive care units
• Community-based mental health services for older people
• Specialist community mental health services for children and young people
• Long stay / rehabilitation mental health wards for working age adults
• Wards for people with a learning disability or autism.
The CQC issued a Warning Notice to the Trust on the 30th January 2019. This was served under section 29A of the Health and Social Care Act 2008.
The Notice details nine areas where systems and processes are not operated effectively across the Trust to ensure that the risk to patients is assessed, monitored, mitigated and the quality of healthcare improved. These relate to:
· Access to treatment for specialist community mental health services for children and young people
· Maintaining the privacy and dignity of patients and concordance with mixed sex accommodation
· Environmental Issues
· Fire safety issues
· Medicines Management
· Seclusion environments and seclusion paperwork
· Risk assessment of patients
· Physical healthcare
· Governance and learning from incidents
An immediate improvement plan has been developed in response to the nine key improvement areas; actions are to be completed by the 27th May 2019. Further action plans are being drawn up to respond to additional areas of concern raised within the report.
Healthwatch Rutland will continue to monitor the Trust’s progress on improvement activities through our participation in Health Overview and Scrutiny boards and we urge patients to contact us with any specific feedback about your experiences of services provided by LPT.