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Community Services Survey

8th October 2018

People in Leicester, Leicestershire and Rutland are being asked to share their views on healthcare that patients receive at home and in local communities as the local NHS looks to improve community health services.

Community health services cover a wide range of care, from supporting patients to manage long-term conditions like complex diabetes or respiratory conditions to treating those who are seriously ill with complex conditions.

Most community healthcare takes place in people’s homes or other out of hospital healthcare settings like GP practices. This is supported by care in community hospitals, with teams of nurses and therapists co-ordinating care and working with GPs and social care professionals.

Community health services also provide preventative and health improvement services, often working with GP practices, local councils and the community and voluntary sector.

Under plans to transform local healthcare set out under Better Care Together, the three clinical commissioning groups (CCGs) in Leicester, Leicestershire and Rutland are currently considering transformation possibilities for a number of local services.

By listening to the views and experiences of local patients, clinicians and health and social care staff, the CCGs will develop proposals for a new model to support delivery of these community services. It is anticipated the redesign will also start to give a clearer picture of how community hospitals will be used in the future and detailed consideration of this aspect of community services will follow the initial redesign work, including public consultation if significant changes are proposed.

More information is available at:

The CCGs are now seeking the views of people who have experience of the services, family carers of people who have used community services and frontline health and social care professionals. You can share your views to help shape proposals here.

The survey runs to Sunday 21 October 2018 and will take just a few minutes to complete. It is anonymous, but you can supply your postcode, or the first part of your postcode, towards the end of the survey to enable the CCG to see what specific feedback has been submitted by area, if you wish.