1. Board meeting papers - 11/01/2017

    Report -

    Board Meeting papers from 11/01/2017.

  2. Enter and View report - Belton House Retirement Home, January 2017

    Report -

    Part of our local Healthwatch programme is to carry out Enter and View visits. Healthwatch Rutland authorised representatives carry out these visits to health and social care services to find out how they are being run and make recommendations.

  3. Board meeting papers - 10/03/2017

    Report -

    Board Meeting papers from 10/03/2017.

  4. Enter and View report - Neurological Rehabilitation Unit, Leicester General Hospital Mar 2017

    Report -

    The purpose of this visit was to see if the recommendations from the last Enter and View visit in 2016 were being followed.

  5. Transfer of Care - initial findings, April 2017

    Report -

    The issues highlighted included delayed transfer of care, discharge from hospital without sufficient support in place, discharge from hospital when the individual requires rehabilitation rather than in-home support and confusion upon returning home.

  6. Board meeting papers - 10/05/2017

    Report -

    Board Meeting papers from 10/05/2017.

  7. Enter and View report - Manton Hall Care Home May 2017

    Report -

    Part of our local Healthwatch programme is to carry out Enter and View visits. Healthwatch Rutland authorised representatives carry out these visits to health and social care services to find out how they are being run and make recommendations.

  8. Healthwatch Rutland Primary Care Survey - June 2017

    Report -

    This survey was planned as a joint collaboration between Healthwatch Rutland and East Leicestershire and Rutland Clinical Commissioning Group (ELRCCG). Both organisations were keen to know what Rutland people feel about primary care services.

  9. Support to Military Veterans Workshop 29th June 2017 - Event Report

    Report -

    We heard from the public that some confusion existed surrounding the provision of support to military veterans in the county so we held a workshop to explore the issues.

  10. Healthwatch Rutland Annual Report 2016-17

    Report -

    Report on the findings, achievements and outcomes of 2016 - 2017, Healthwatch Rutland's third year's work since starting in Oakham in April 2014.

  11. Board meeting papers - 14/07/2017

    Report -

    Board Meeting papers from 14/07/2017.

  12. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  13. Dental Support in Rutland Care Homes - September 2017

    Report -

    During visits to Rutland Care Homes we became aware of issues with access to dental services. We were told that lack of dental care for residents impacted negatively on their health and wellbeing and was a cause for concern.

  14. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  15. Healthwatch Rutland Annual Meeting 15/9/2017

    Report -

    Healthwatch Rutland Annual Meeting agenda and papers from 15/9/2017.

  16. Enter and View report - Wisteria House Care Home, September 2017

    Report -

    Part of our local Healthwatch programme is to carry out Enter and View visits. Healthwatch Rutland authorised representatives carry out these visits to health and social care services to find out how they are being run and make recommendations.

  17. Enter and View report - Oak House Care Home Oct 2017

    Report -

    Part of our local Healthwatch programme is to carry out Enter and View visits. Healthwatch Rutland authorised representatives carry out these visits to health and social care services to find out how they are being run and make recommendations.

  18. Enter and View report - Tixover House Care Home, November 2017

    Report -

    Part of our local Healthwatch programme is to carry out Enter and View visits. Healthwatch Rutland authorised representatives carry out these visits to health and social care services to find out how they are being run and make recommendations.

  19. Board Meeting papers - 08/11/2017

    Report -

    Board Meeting papers from 08/11/2017.

  20. Enter and View report - Chater Lodge Care Home Nov 2017

    Report -

    Part of our local Healthwatch programme is to carry out Enter and View visits. Healthwatch Rutland authorised representatives carry out these visits to health and social care services to find out how they are being run and make recommendations.

  21. Enter and View report - The Lodge Trust. December 2017

    Report -

    Part of our local Healthwatch programme is to carry out Enter and View visits. Healthwatch Rutland authorised representatives carry out these visits to health and social care services to find out how they are being run and make recommendations.

  22. CQC rates Oakham Medical Practice as 'Good'

    News -

    The Care Quality Commission’s 6-month follow-up inspection of Oakham Medical Practice has moved the practice from ‘inadequate’ to ‘good’ overall, taking it out of special measures.

  23. Have your say on sexual health services across Leicestershire & Rutland

    News -

    Leicestershire County Council is running a consultation on sexual health services, which is now live and will run until midnight on 12 March. The purpose of this engagement is to seek views on what the services should offer and how they might work.

  24. How much do you know about the long-term effects of COVID-19?

    News -

    People in Leicester, Leicestershire, and Rutland are being asked to take part in a survey to find out how much they know about long COVID so that more people with symptoms can be offered support

  25. Online listening events 10am and 1pm

    Event -

  26. HWR Board Meeting in Public 6 March 2023

    Event -

  27. Does the childcare offer in Rutland meet your family's needs?

    News -

    Rutland County Council has launched its latest Childcare Sufficiency Assessment.

  28. Healthwatch Rutland Board Meeting in Public 6 March 2023

    Report -

    Our next Board Meeting in public will be held virtually, on 6 March 2023, 6.30 to 8.30pm

  29. Adults Emergency Department: Enter and View Report

    News -

    A look inside the Adults Emergency Department at Leicester Royal Infirmary

  30. Leicester Royal Infirmary Emergency Department Visit Report

    Report -

    A look inside the Adults Emergency Department at Leicester Royal Infirmary

  31. Experiences of the Urgent Care Centre in Oakham

    Report -

    Oakham Urgent Care Centre: Enter and View Report

  32. Oakham Medical Practice Patient Participation Group (PPG)

    Advice and Information -

    The new PPG is a recently revived, independent and voluntary group of patients who meet regularly to discuss issues relating to Oakham Medical Practice

  33. Know your options for healthcare this Easter weekend

    News -

    The NHS in Leicester, Leicestershire and Rutland is asking people to be prepared ahead of the Easter bank holiday weekend 7 to 10 April

  34. Lets Talk.... Maternity

    Report -

    Rutland women told us their experiences of Maternity Services in our latest "Lets Talk" themed engagement

  35. Visit Report: Stamford Minor Injuries Unit

    Report -

    Find out what our Enter and View teams heard from people attending the Stamford Minor Injuries Unit

  36. Every Story Matters – the Healthwatch 10 year anniversary

    News -

    This year Healthwatch marks its tenth anniversary!

  37. Living with Dementia in Rutland

    Report -

    Are services in Rutland meeting the needs of people with dementia, their families and carers?

  38. Rutland Family Hub Consultation

    News -

    Family hubs are a way of joining up services locally by bringing existing family help services together to improve access, both physically and online.

  39. Living with Dementia in Leicester, Leicestershire and Rutland

    News -

    New local Healthwatch research shows that one of the big challenges for people living with dementia, and their carers, is to be able to access information and support services that are appropriate for their individual needs, at the right time

  40. Report: Living with Dementia in Leicester, Leicestershire and Rutland

    Report -

    We heard from more than 350 people across LLR living with Dementia, their families and carers, during our research project last Autumn.

  41. GP Recovery Plan: The Healthwatch Response

    News -

    NHS England has published its GP Recovery Plan and Healthwatch England have responded: read the Healthwatch statement here.

  42. Oakham Minor Injuries Unit opening hours

    Advice and Information -

    Oakham Minor Injuries Unit now operating with new opening hours

  43. HWR Board Meeting in Public 3 July 2023

    Event -

  44. Our Volunteer Handbook

    Report -

    This handbook has been produced to help to introduce you to the work of Connected Together CIC (CTCIC) and the organisations it manages, including Healthwatch North and West Northamptonshire (HWNW) and Healthwatch Rutland (HWR).

  45. Our Code of Conduct with CYP

    Report -

    This Code of Behaviour must be used in conjunction with CTCIC’s Safeguarding Policies and Procedures.

  46. Our Confidentiality Policy

    Report -

    During their employment, in the case of directors, board members, staff, or in their capacity of volunteers, persons will most certainly have access to or have sight of documents and other information that is of a confidential nature.

  47. Our Customer Care Policy

    Report -

    This policy covers Connected Together CIC and all its contracts and managed organisations.