1. Board meeting papers - 18/03/2016

    Report -

    Board meeting papers from 18/03/2016.

  2. Enter and View Report - Younger Disabled Unit, Leicester General Hospital/Specialist Neurological Rehabilitation Unit, March 2016

    Report -

    Part of the local Healthwatch programme is to carry out Enter and View visits. Local Healthwatch representatives carry out these visits to health and social care services to find out how they are being run and make recommendations.

  3. Board meeting papers - 20/05/2016

    Report -

    Board meeting papers from 20/05/2016.

  4. Dementia Report - May 2016

    Report -

    We wanted to hear users' and carers' experiences but this report also draws on the valuable insight of about 300 carers, professionals, voluntary organisations and planners.

  5. Healthwatch Rutland Annual Report 2015-2016

    Report -

    Report on the findings, achievements and outcomes of 2015 - 2016, Healthwatch Rutland's second year's work since starting in Oakham in April 2014.

  6. Board meeting papers - 15/07/2016

    Report -

    Board meeting papers from 15/07/2016.

  7. East Midlands Ambulance Service Task Group

    Report -

    Concerns remain very high over the extremely poor response times in Rutland. Our EMAS listening event in July 2016 gave the opportunity to EMAS to describe current actions being taken to address issues in Rutland.

  8. Young Peoples’ Mental Health Report - August 2016

    Report -

    What the young people of Rutland told us and how we worked with them to make things better.

  9. Healthwatch Rutland Annual Meeting papers 16/9/16

    Report -

    Healthwatch Rutland Annual Meeting agenda and papers from 16/9/16.

  10. Enter and View report - Brightways and Rutwel, October 2016

    Report -

    Part of our local Healthwatch programme is to carry out Enter and View visits to these visits to health and social care services to find out how they are being run and make recommendations.

  11. 2016 Mid Year Report

    Report -

    We published our annual report in June 2016. A hard copy of the report can be requested from the Healthwatch Rutland office.

  12. Board meeting papers - 18/11/2016

    Report -

    Board Meeting papers from 18/11/16.

  13. 10 top tips to get the most out of your dental appointment

    Advice and Information -

    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

  14. Enter and View report - Rutland Care Village Dec 2016

    Report -

    Part of our local Healthwatch programme is to carry out Enter and View visits. Healthwatch Rutland authorised representatives carry out these visits to health and social care services to find out how they are being run and make recommendations.

  15. CQC rates Oakham Medical Practice as 'Good'

    News -

    The Care Quality Commission’s 6-month follow-up inspection of Oakham Medical Practice has moved the practice from ‘inadequate’ to ‘good’ overall, taking it out of special measures.

  16. Have your say on sexual health services across Leicestershire & Rutland

    News -

    Leicestershire County Council is running a consultation on sexual health services, which is now live and will run until midnight on 12 March. The purpose of this engagement is to seek views on what the services should offer and how they might work.

  17. How much do you know about the long-term effects of COVID-19?

    News -

    People in Leicester, Leicestershire, and Rutland are being asked to take part in a survey to find out how much they know about long COVID so that more people with symptoms can be offered support

  18. Online listening events 10am and 1pm

    Event -

  19. HWR Board Meeting in Public 6 March 2023

    Event -

  20. Does the childcare offer in Rutland meet your family's needs?

    News -

    Rutland County Council has launched its latest Childcare Sufficiency Assessment.

  21. Healthwatch Rutland Board Meeting in Public 6 March 2023

    Report -

    Our next Board Meeting in public will be held virtually, on 6 March 2023, 6.30 to 8.30pm

  22. Adults Emergency Department: Enter and View Report

    News -

    A look inside the Adults Emergency Department at Leicester Royal Infirmary

  23. Leicester Royal Infirmary Emergency Department Visit Report

    Report -

    A look inside the Adults Emergency Department at Leicester Royal Infirmary

  24. Experiences of the Urgent Care Centre in Oakham

    Report -

    Oakham Urgent Care Centre: Enter and View Report

  25. Oakham Medical Practice Patient Participation Group (PPG)

    Advice and Information -

    The new PPG is a recently revived, independent and voluntary group of patients who meet regularly to discuss issues relating to Oakham Medical Practice

  26. Know your options for healthcare this Easter weekend

    News -

    The NHS in Leicester, Leicestershire and Rutland is asking people to be prepared ahead of the Easter bank holiday weekend 7 to 10 April

  27. Lets Talk.... Maternity

    Report -

    Rutland women told us their experiences of Maternity Services in our latest "Lets Talk" themed engagement

  28. Visit Report: Stamford Minor Injuries Unit

    Report -

    Find out what our Enter and View teams heard from people attending the Stamford Minor Injuries Unit

  29. Every Story Matters – the Healthwatch 10 year anniversary

    News -

    This year Healthwatch marks its tenth anniversary!

  30. Living with Dementia in Rutland

    Report -

    Are services in Rutland meeting the needs of people with dementia, their families and carers?

  31. Rutland Family Hub Consultation

    News -

    Family hubs are a way of joining up services locally by bringing existing family help services together to improve access, both physically and online.

  32. Living with Dementia in Leicester, Leicestershire and Rutland

    News -

    New local Healthwatch research shows that one of the big challenges for people living with dementia, and their carers, is to be able to access information and support services that are appropriate for their individual needs, at the right time

  33. Report: Living with Dementia in Leicester, Leicestershire and Rutland

    Report -

    We heard from more than 350 people across LLR living with Dementia, their families and carers, during our research project last Autumn.

  34. GP Recovery Plan: The Healthwatch Response

    News -

    NHS England has published its GP Recovery Plan and Healthwatch England have responded: read the Healthwatch statement here.

  35. Oakham Minor Injuries Unit opening hours

    Advice and Information -

    Oakham Minor Injuries Unit now operating with new opening hours

  36. HWR Board Meeting in Public 3 July 2023

    Event -

  37. Our Volunteer Handbook

    Report -

    This handbook has been produced to help to introduce you to the work of Connected Together CIC (CTCIC) and the organisations it manages, including Healthwatch North and West Northamptonshire (HWNW) and Healthwatch Rutland (HWR).

  38. Our Code of Conduct with CYP

    Report -

    This Code of Behaviour must be used in conjunction with CTCIC’s Safeguarding Policies and Procedures.

  39. Our Confidentiality Policy

    Report -

    During their employment, in the case of directors, board members, staff, or in their capacity of volunteers, persons will most certainly have access to or have sight of documents and other information that is of a confidential nature.

  40. Our Customer Care Policy

    Report -

    This policy covers Connected Together CIC and all its contracts and managed organisations.

  41. Our Declaration of Interests Policy

    Report -

    Connected Together Community Interest Company (CTCIC) Board has overall responsibility for volunteers within CTCIC, its organisations, contracts, and subsidiaries,

  42. Our Enter and View Policy

    Report -

    The purpose of this policy and procedure document is to ensure that Healthwatch (HW) staff, volunteers and external stakeholders are clear when, where and how Enter and View is carried out.

  43. Our Environmental Policy

    Report -

    CTCIC recognises that under environmental legislation it has responsibility and accountability for its impacts on the environment created (both directly and indirectly) by our operations, services, and activities.

  44. Our Equality and Diversity Policy

    Report -

    Connected Together CIC is committed to encouraging equality and diversity among our employees and volunteers and eliminating unlawful discrimination.

  45. Our Harassment and Dignity Policy

    Report -

    This policy is intended to provide help and support to Connected Together volunteers who feel that they have been denied the right to be treated with dignity and respect.

  46. Our Health and Safety Policy

    Report -

    Connected Together (CTCIC) is committed to the health, safety and welfare of employees as defined in all current legislation and relevant codes of practice and guidance applicable to the services we provide.

  47. Our ICT Acceptable Use Policy

    Report -

    The purpose of this policy is to ensure that all ICT equipment used by Connected Together CIC, (from hereinafter referred to as CTCIC) and all contracts it holds is used effectively, safely, and legally

  48. Our Online and Virtual Meetings Policy

    Report -

    It is very important that every member of staff and volunteer who works with CTCIC/Local Healthwatch is aware of their role and responsibilities online and have clear guidelines under which to operate.

  49. Our Problem Solving Policy

    Report -

    Occasionally issues can arise when someone is volunteering with us. It is important to have procedures in place to help deal with any issues before they become bigger problems

  50. Our Safeguarding of Vulnerable Adults Policy

    Report -

    The purpose of this policy is to outline the duty and responsibilities of staff, Board members and volunteers in relation to the protection of vulnerable adults from abuse.